Privacy Policy

Effective Date: [2025.5]

Hangzhou EZXR Advanced Technology Co., Ltd. ("we", "our", or "us") is committed to protecting the privacy of users of our mobile application (the "App"). This Privacy Policy explains how we collect, use, and safeguard your information when you use our App. By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the minimum amount of personal data necessary to deliver our services.

a. Information You Provide

• Uploaded Images: When you upload an image to apply a selected artistic style, we temporarily store the image on our secure servers to process it and generate the stylized version.

b. Authentication Information

• We use Apple Sign-In solely for authentication purposes. We do not access or store your email address, Apple ID, or any other personal identification from your Apple account.

c. Device Information

We may collect the following non-identifiable information about your device:

• Device model
• Operating system version

This information is used solely for troubleshooting and performance optimization.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide the core functionality of the App (image style transformation)
• To authenticate users through Apple Sign-In
• To maintain and improve App performance and security

We do not use your data for advertising, profiling, or any third-party purposes.

3. Data Storage and Security

Your data is handled using dedicated infrastructure managed directly by our engineering team. These systems are hosted in secure environments with enterprise-grade protections, comparable to those used by major cloud platforms.

We use strong encryption, network segmentation, and automated cleanup processes to minimize any risk of unauthorized access. Uploaded photos are not stored permanently, and are removed shortly after processing completes.

4. Children's Privacy

We allow users under the age of 13 to use our App. In compliance with the Children's Online Privacy Protection Act (COPPA), we:

• Collect only minimal personal information (i.e., uploaded images and device data)
• Do not collect, use, or share children's personal information for marketing purposes
• Do not allow user tracking or profiling

Parents may request deletion of their child's data at any time by contacting us at grp.bd@ezxr.com.

5. User Rights

You have the following rights regarding your data:

• Data Access and Deletion: You may request access to or deletion of your uploaded images and personal data at any time.
• Account Deletion: You may delete your account, and all associated data will be removed from our systems.
• Opt-out: As we do not use your data for marketing, no opt-out is necessary. However, you may contact us for any data-related concerns.

To exercise any of these rights, please contact us at grp.bd@ezxr.com.

6. Data Retention

• Uploaded images are retained only for the duration of processing and are deleted automatically afterward.
• Authentication and device data are retained only as long as necessary for functionality and compliance.

7. Data Sharing

We do not share your personal data with any third parties. We do not sell, rent, or trade your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the App or via email, if applicable. Continued use of the App after such changes indicates your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Hangzhou EZXR Advanced Technology Co., Ltd.
Email: grp.bd@ezxr.com